I was able to get some finished photos of a shower I completed in Woodstock, GA today. This was the second bathroom I did in this house and Dave and Mary were great customers! They did a lot of research before the project and invested a lot of time looking through my content, so the job sold itself. I love when people take advantage of my site to learn about me and our company because I put a lot of time into this platform and the whole idea of this site is to show and explain the difference between us and the next guy.
I often times get discouraged because I've been finding it hard lately to get people to CARE about any of...THIS (our online content) I suppose this business is a lot about social capital, who you know, if they "like" you, your charisma....We're a lot like Mike Holmes on HGTV, we come in assess the situation and tell people up front what they have to do. Not too much sugar coating. We're getting better at the sales side but it's not our strongest skill, so whenever someone calls me and says..."I've looked at your site/content and I like what I see", I feel like I have a better chance at booking the job and the introductory stuff is put on the back burner. But getting people to care and be interested in something other than price and who's going to come out and tell them what they want to hear and tap dance the best....It's tough!
With that being said, I will never give up trying to change the game here in the Atlanta area to better provide for my customers. People may not investigate online to find their tile guys at this point in time, but I'm going to stay persistent in hopes of changing the recruiting process for the better. I'm sick of seeing people being shafted by the smooth talker, the low price, the band aid, the minimum standard.
But as I said, Dave and Mary were very savvy and knew what they wanted and we got along great. They were awesome to work for. They cared about all the right things and as their reward they received an awesome finished bathroom that will last forever and looks great. Dave said to me today, "I'm going to live in this house for the rest of my life and I wanted something that would last. I never knew how much went into this until I watched you work and now I'm noticing shoddy tile work all over the place."
Tile house in Marietta provided all the tile and I thank them as well for taking care of my client so well. (Again and again and again and again)
Thanks for having me!